Privacy Policy
At Cecilia Whittaker we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website or use our e-commerce services. Please read this Privacy Policy carefully to understand our practices regarding your personal information.
Information We Collect
1.1 Personal Information:
We may collect personal information that you provide to us voluntarily, such as your name, email address, phone number, shipping address, billing address, and payment information. This information is necessary to process your orders and provide you with a seamless shopping experience.
1.2 Website Usage Information:
We may automatically collect certain information about your visit to our website, such as your IP address, browser type, device information, pages you visit, and the duration of your visit. This information helps us analyze and improve our website's performance and enhance your user experience.
Use of Information
2.1 Order Processing and Fulfillment:
We use the personal information you provide to process your orders, complete transactions, and deliver your purchased products or services. This may involve sharing your information with third-party service providers (e.g., shipping companies) strictly for order fulfillment purposes.
2.2 Communication and Customer Support:
We may use your personal information to communicate with you regarding your orders, respond to your inquiries, provide customer support, and send important updates or notifications related to our products or services.
2.3 Marketing and Promotional Purposes:
With your consent, we may use your personal information to send you marketing communications, promotional offers, or newsletters about our products, services, and special events. You have the right to opt-out of receiving such communications at any time.
2.4 Website Improvement:
We analyze the website usage information we collect to improve our website's functionality, customize your user experience, and optimize our marketing efforts. This may involve the use of cookies or similar technologies. Please refer to our Cookie Policy for more information on how we use cookies.
Data Retention and Security
3.1 Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
3.2 Data Security:
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Disclosure of Information
4.1 Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and email marketing providers. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your data.
4.2 Legal Compliance:
We may disclose your personal information if required by law or in response to a valid legal request, such as a court order, government investigation, or to protect our rights, property, or safety.
Your Rights and Choices
5.1 Access and Correction:
You have the right to access and update your personal information held by us. If you need to make any changes or request access to your data, please contact us using the information provided at the end of this Privacy Policy.
5.2 Opt-Out:
If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions provided in the communication or by contacting us directly.
Children's Privacy
Our website and services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us so that we can promptly delete the information.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website and services after any modifications will constitute your acknowledgment of the modified Privacy Policy.
By using our website or engaging in any transactions with us, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.